Terms and Conditions for Ustadify

Effective Date: January 6, 2025

1. Introduction

Welcome to Ustadify! These Terms and Conditions govern your use of our platform, available through our website and mobile app, to access and book on-demand home services. By using Ustadify, you agree to comply with these terms.

2. Account Creation

To access certain features of Ustadify, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account.

3. Service Availability

Ustadify connects you with skilled service providers, including plumbers, electricians, maids, and more. We strive to ensure the availability of services in your area, but service availability may vary depending on location and provider schedules. We do not guarantee service provider availability at all times.

4. Booking Services

By booking a service through Ustadify, you agree to the terms of the service, including pricing, estimated time of service, and any cancellation policies. Payments must be made at the time of booking through the available payment methods.

5. Payment and Pricing

All prices are quoted in Pakistani Rupees (PKR). Prices for services may vary based on location, service type, and time. We will provide an estimate before confirming any booking. Payment is required before the service is confirmed, and payment methods include credit/debit cards, mobile wallets, or other available options.

6. Service Provider Obligations

Service providers listed on Ustadify are independent contractors and not employees of Ustadify. While we vet service providers for skill and professionalism, Ustadify is not responsible for the performance of individual service providers. Users are encouraged to review feedback and ratings for each provider.

7. Cancellations and Refunds

You may cancel your service booking in accordance with our cancellation policy. Please refer to our [Cancellation and Refund Policy] for details on how cancellations are handled and any applicable fees.

8. User Obligations

You agree not to misuse Ustadify or its services, including:

Engaging in fraudulent activity.

Using offensive language or inappropriate behavior.

Attempting to disrupt or damage the platform or services.

9. Limitation of Liability

To the fullest extent permitted by law, Ustadify is not liable for any damages arising from the use or inability to use the platform, including issues with service providers, delays, or cancellations. Our liability is limited to the amount you paid for the service in question.

10. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date."

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@ustadify.com